Privacy Policy

Effective Date: February 20, 2026
Last Updated: February 20, 2026

Who We Are

Natural GLOW Face Wellness is operated by Tímea Toth, located in Chapala, Jalisco, Mexico.

 Contact Information:

Email:
timeafacewellness@outlook.com

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, purchase our programs, or interact with our services.

What Information We Collect

We collect the following types of personal information:

Information You Provide to Us:

  • Name – when you sign up or make a purchase

  • Email address – to communicate with you and deliver our programs

  • Billing address information – such as country, postal code, and street address, when you make a purchase

  • Payment information – processed securely through Stripe or PayPal (we do not store your payment details)

  • Photos – if you voluntarily choose to share before/after photos with us

Information Collected Automatically:

  • Cookies and tracking data – to improve your experience on our website

  • Usage data – such as pages visited, time spent on site, and device information

How We Use Your Information

We use your personal information to:

  • Deliver the Natural Glow program and any products you purchase

  • Send you important updates about your purchase and account

  • Send marketing emails about our programs, tips, and updates (you can unsubscribe anytime)

  • Respond to your questions and provide customer support

  • Improve our website and services

  • Comply with legal obligations

Legal Basis for Processing (GDPR)

If you are located in the European Union, we process your personal data based on:

  • Contract performance – to deliver the programs you purchased

  • Legitimate interest – to improve our services and communicate with you

  • Consent – for marketing emails (you can withdraw consent anytime by unsubscribing)

For users outside the European Union, we process personal data in accordance with applicable local laws and based on contractual necessity and legitimate business interests.

How We Share Your Information

We do not sell, rent, or trade your personal data to third parties. We only share your data with trusted service providers who help us operate our business:

Third-Party Services We Use:

  • System.io – for email marketing and course hosting

  • Stripe and PayPal – for secure payment processing

  • Facebook – if you join our private Facebook community (subject to Facebook's privacy policy)

These service providers are required to protect your information and use it only for the purposes we specify.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us:

  • Remember your preferences

  • Understand how you use our website

  • Improve our services

You can control or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Your Rights

Depending on your location, you have the following rights regarding your personal information:

For All Users:

  • Access – request a copy of the personal data we hold about you

  • Correction – request that we correct any inaccurate information

  • Deletion – request that we delete your personal data (subject to legal obligations)

  • Unsubscribe – opt out of marketing emails at any time by clicking "unsubscribe" in any email

For EU Users (GDPR):

  • Data portability – request your data in a portable format

  • Restriction of processing – request that we limit how we use your data

  • Object to processing – object to our use of your data for certain purposes

For California Users (CCPA):

  • Know – request information about what personal data we collect and how we use it

  • Delete – request deletion of your personal data

  • Opt-out – opt out of the sale of personal information (note: we do not sell your data)

To exercise any of these rights, please contact us at timeafacewellness@outlook.com.

Before/After Photos

If you voluntarily share before/after photos with us:

  • We will only use them with your explicit permission

  • You can request removal of your photos at any time

  • We will not share your photos publicly without your consent

Data Security

We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Payment information is processed directly by Stripe and PayPal through encrypted connections. We do not store or have access to your full payment card details.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with our services

  • Comply with legal obligations

  • Resolve disputes

If you request deletion of your data, we will delete it unless we are required by law to retain it.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

If you are located outside of Mexico, your information may be transferred to and processed in Mexico or other countries where our service providers operate. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If we make significant changes, we will notify you by email or through a notice on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

 Email: timeafacewellness@outlook.com
Name: Tímea Toth
Location: Chapala, Jalisco, Mexico

Your Consent

By using our website, purchasing our programs, or subscribing to our emails, you consent to this Privacy Policy.

This privacy policy was last updated on February 20, 2026.